Return of Goods for Credit or Refund

1 Please select your items carefully. Goods supplied in
accordance with the buyer’s order can only be returned with the express
approval of the seller, noting:

A. If you got what you asked for but simply changed your
mind, found it cheaper somewhere else, decided you did not like the purchase or
had no use for it, no refund or return will be approved by Mobility Scooter
Central or Mobiquip Australia. This complies with ACCC guidelines.

B. That for reasons of hygiene control and cross infection,
our returns policy does not allow the return of personal use products.

C. Special order products cannot be returned except where
the item is faulty.

2 Requests to return goods must be submitted within 7 days
from the date of shipping and the original invoice number must be quoted. Where
a return is requested outside this time-frame it will not be accepted.

3 Where goods are accepted (for credit or refund at the
sellers discretion) they must be delivered at the buyer’s expense into the
seller’s store or warehouse in brand new condition and properly packaged.
Returned products are the buyer’s responsibility until they reach the seller.
The seller shall not be responsible for misdirected shipments or products lost
or damaged in transit. If a product shows signs of having been opened, no
credit or refund will be issued.

4 The seller reserves the right to levy a restocking fee
against all returns the seller may agree to accept. A fee of 20% of the invoice
price will be levied at the seller’s absolute discretion.

5 Any refunds (at the sellers discretion) will be refunded
in the form of the original payment method used by the buyer.

6 This policy does not affect your statutory rights for
damaged or faulty goods.